COVID-19 information on NHS inform

The new communication toolkit includes suggested text for bulletins and social media posts. It also tells you more about NHS:

  • alternative formats (translations, audio versions and easy read)
  • new tools (chatbot, voicebot , app and webchat)

The toolkit is also available on the NHS inform website. Go to

You can email if you would like more information about this work.

Click the link below to view the communication toolkit:

NHS 24 COVID communication equalities toolkit
Back to news